The Wavefront Studio Platform
Wavefront Studio is the software platform we build and operate for our clients. It brings lead capture, customer pipelines, scheduling, messaging and social publishing into one place, and connects to the tools a business already uses so that work doesn’t have to be re-entered by hand.
It is built and operated by Wavefront Studio LLC, a digital agency in Sarasota, Florida. Access is provided to our clients and their teams.
What it does
Capture and route leads
Enquiries from every website a client operates arrive in one pipeline rather than scattered across inboxes. Each one is assigned automatically — by territory, availability or workload — so it reaches the right person without a manager triaging it. For clients running multi-site operations, this is the difference between a same-hour response and a next-day one.
Manage the customer pipeline
Every lead, quote and job moves through a shared pipeline that the whole team can see. Notes, history and next actions live on the record rather than in someone’s memory.
Schedule and communicate
Appointments, reminders and follow-ups are sent by SMS and email from within the platform, so the conversation history stays attached to the customer record.
Publish to social channels
Content is drafted, queued and published to a business’s own connected social accounts from a single queue, instead of logging into each network separately.
Report on what’s working
Advertising spend, enquiry volume and pipeline conversion are reported together, so the cost of acquiring a customer is visible rather than estimated.
Two applications
The platform runs as two applications sharing the same foundation:
- Wavefront Studio — the platform our agency team uses to manage client work: pipelines, campaigns, publishing and reporting across every account we run.
- Resin Rock Pro — built for ResinRock Industries. It captures enquiries across their network of websites and assigns each one to the nearest available installer, with quoting and job tracking built in.
Connecting your own accounts
The platform works with tools you already use. Connecting an account is always your choice, always reversible, and always authorised on that provider’s own consent screen — we never see or store your password for a connected service.
Available connections include Instagram, Facebook Pages, LinkedIn and TikTok for publishing; Meta Ads and Google Ads for campaign reporting; HubSpot and Salesforce for CRM; Google Calendar, Calendly and Microsoft Outlook for scheduling; Gmail and Outlook for email; Slack and Microsoft Teams for notifications; Dropbox, OneDrive and Google Sheets for files and data; and Asana, ClickUp and Jira for project work.
You can disconnect any of them at any time from within the application, which deletes the stored access token and any cached data immediately.
How we use Google user data
If you connect a Google account, the platform uses that access only to deliver the feature you enabled:
- Gmail — to read or send messages strictly to carry out an action you requested, such as sending a quote or logging a customer reply against their record.
- Google Calendar — to read and create appointments in the calendars you select.
- Google Sheets — to read and write the spreadsheets you open or create through the application.
- Google Ads — to read campaign structure and performance metrics for the account you nominate, for reporting.
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Google user data is never sold, never shared with advertisers, never used for advertising, and never used to train artificial intelligence or machine learning models.
Security and your data
Connections are encrypted in transit. Access tokens for connected services are encrypted at rest and are never exposed to your browser. You can delete your data at any time — by disconnecting a single service, by deleting your account, or by emailing us and we will action it within 30 days.
Full detail is in our Privacy Policy and Terms of Use.
Getting access
The platform is provided to Wavefront Studio LLC clients as part of an engagement. To ask about access, contact us at info@wavefrontstudiollc.com or +1 (941) 415-2595.
Wavefront Studio LLC, 4363 Independence Ct, Sarasota, FL 34234, United States